Alarm Maintenance Contracts Explained

Name: Security Control Systems Ltd
Address: 4/5 Redlake Lane, Wokingham, Berkshire, RG40 3BF, United Kingdom
Telephone: 0118 978 3381
Price range: £50 - £3,000

Max Smith

30th June 2025

Whether you have had a new alarm installed, or your property has had a system for a while, one of the key considerations of any alarm owner is how you’ll look after your alarm to ensure that remains fully funcational.

As you’ve made the investment to have an alarm fitted the next steps is to determime whether you want to have the alarm covered under a maintance contract. There are many benefits of opting for this level of protection as it is a proactive step to enhance security, reliability, and overall peace of mind.

To help you to see the value of having such a contact in place we have put together a short summary of the key things are included in an alarm maintenance contract with Security Control Systems. Read more to discover ‘Alarm Maintenance Contracts Explained’.

Regular checks to keep your alarm in working order

A key part of the maintenane contract is focused on ensuring that any repairs or potential faults are fixed before a larger issue arrises. All equipment is checked once or twice a year to make sure that it is in good working order and compliant with the latest regulations. This obviously ensures that your alarm is in tip top condition, but it can also help extend the life of your system. If anything is detected during these checked our engineers will deal with any small niggling problems before they become big ones.

Intruder Alarms

Having a maintenance contract in place provides added peace of mind

Emergency help-line – 24 hours a day

If something does go wrong then it always tends to be when offices are closed making it very difficult to get anything resolved until ‘the mornings’. If an alarm is going off, an disrupting the local neighbourhood then waiting isn’t an option. If you opt to have a service contract you get access to assistance around the clock. Our engineers are available day or night, 365 days per year to respond to faults on your alarm system. This means that no matter what time of the day it is you’ll always have access to a highly skilled engineer to help fix the issue in the best way possible.

Round the clock support – access 24-hour telephone support

The first port of call to try and fix any potential issues is over the phone. Many problems can be troubleshooted, and hopefully resolved over the phone as a first port of call. Our engineers are always available at the end of the phone to help and will ask some diagnostic questions as they guide you through the process of re-setting your alarm and finding a solution over the phone. This first step will hopefully result in things being fixed therefore not only avoiding an engineer needing to come onsite but also avoiding any additional charges.

Cost-effective option

The long term benefits far out way any short term potential issues and lack fo support if something goes wrong with your alarm. An annual service will cost you money each year but in the long-term, it helps to prevent far more costly problems developing as potential issues can be fixed before things escalate. One of the key benefits is that customers with a maintenace contract also benefit from reduced labour rates and call out charges so it is definitely a cost effective option as part of your security coverage.

It’s easy – and reduces any concerns

Letting us look after your servicing means that you’ll have an added peace of mind that if anything does go wrong you’ll be covered. We’ll also remind you each year when your service is due so things can be scheduled in advance with ease.

Our customers who have opted to have a service contract with us have left us some great reviews about the benefits that they have seen. Here are some of the comments that our happy maintenane contract customers have said:-

‘Completed the annual maintenance very professionally as always and resolved an issue with one of the detectors’ – A Steventon

‘Great service, very reliable. Been using for 27 years! So must be good’ – C O’Mara

‘Cannot recommend SCS Security highly enough! We’ve used them to install, update and service our alarm & CCTV systems for over a decade now. Always courteous from the super back office team to expert engineers!’ – S Cutler

If you would like to find out more about our maintenance contracts, simply give us a ring on 0118 978 3381 or contact us here.

Max Smith

10th December 2024

From studying for a Politics degree, Max took the less than obvious path into the environs of Security as a Locksmith back in 1985! Thirty plus years later, it’s a journey that has seen the achievement of NSI Gold accreditation for Intruder Alarms, Access Control & CCTV, plus the introduction of a sister company specialising in Gate Automation Solutions. With a wealth of both Engineering and management experience, Max has an active interest in the evolution of the Security Industry and its future direction.

The Benefits of having a Maintenance Contract for your Intruder Alarm

Everything you need to know about CCTV systems

In this blog, we’ll outline everything you need to know about CCTV before either purchasing a new system or upgrading an existing one. A CCTV system is a type of surveillance system used to monitor and record activity in a specific area for security and safety purposes. Unlike broadcast television, CCTV systems transmit signals to […]

Alarm Maintenance Contracts Explained

Whether you have had a new alarm installed or your property has had a system for a while, one of the key considerations of any alarm owner is how you’ll look after your alarm to ensure that it remains fully functional. Read more to discover ‘Alarm Maintenance Contracts Explained’.

Website Built By Web Design SEO