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All You Need to Know About Security Alarm Maintenance Contracts

Max Smith Picture

Max Smith

30th October 2025

As part of the decision making process of having a security alarm installed at your property, determining how the system will be maintained and looked after is an important consideration. Ensuring that your alarm is checked and serviced regularly will help to keep it in full working order for as long as possible. 

Intruder alarm maintenance contracts

An options that we always recommend to our our existing and new customers is to consider having alarm looked after via a maitance contract. We are all guilty of leaving things to run until they need fixing but regular maintenance of an intruder alarm system ensures it functions efficiently giving you reliable protection as and when needed. Being proactive, and opting to invest in a maintenance contract for your intruder alarm, will give you the added peace of mind that your alarm will provide you with the enhanced security when needed. 

To help outline the key benefits of having a maintenance contract, we have compiled a comprehensive outline highlighting  the importance and key features of an intruder alarm maintenance contract:- 

System reliability

One of the most notable benefits of having an alarm maintenance contract in place is that all equipment is checked once or twice a year to make sure that it is in good working order and compliant with the latest regulations. By carrying out regular checks and taking preventative measures to any potential issues will not only keep your alarm in tip top condition, but it can also help extend the life of your system. The engineers at SCS Our engineers are vetted to BS7858, the British Standard for Security Vetting of Personnel and are fully trained to provide the best course of action. 

    SCS bell box installed on a recent project in Berkshire
    Alarm system key pad

    Intruder Alarms

    Having a maintenance contract for your alarm will help keep it in full working order

    24-hour emergency help-line   

    Yes that’s right. Round the clock support is available to all of our customers who have an alarm maintenance contract in place – 365 days per year, 24 hours per days. If there is an urgent fault on the system, by ringing the emergency help line will contact you to the team who are on hand to help resolved the issue asap.  This means you can get the problem resolved quickly whatever time of day it is!  

    Access to 24-hour telephone support  

    In addition to having an engineer come out on site, the initial layer of troubleshooting and support is carried out via the 24 hour support line to see if the issue can be fixed remotely. For customers who have an alarm maintenance contract in place our team are always available at the end of the phone to help. If relevant, the first steps will be to guide you through the process of re-setting your alarm and working to find a solution over the phone. This means that the issues could be fixed without the need to have an engineer called to site resulting is a much more cost effective solution for our customers.

    Keeping larger costs at bay

    Thera are obviously costs associated in having a maitenance contract in place, and the annual service will of course cost you money each year but in the long-term, it helps to prevent far more costly problems developing further down the line. Another key benefit is that if you have a maintenace contract in place with SCS you will benefit from reduced labour charges on engineer call outs.  

    Peace of Mind  

    By putting an alarm maitenance contract in place means that you won’t have to worry about something going wrong with your alarm. We’ll even remind you each year when it’s due to ensure that it is booked in at time that works for you.

    Some of our loyal customers have opted to have their contracts maintaned by the team at SCS. We regularly receive many positive reviews about the process and the level of service received which are very much valued by the team at SCS:-

    “Thank you again for another year of serving our alarm system. It’s really easy to book in a time to suit. We would highly recommend using SCS.”

    “The engineers carrying out the service are extremely knowledgeable and polite. Fully recommended by me.”

    “Good alarm service very polite and meticulous.”

    If you would like to find out more about our maintenance contracts, simply give us a ring on 0118 978 3381 or contact us here.

    Max Smith Picture

    Max Smith

    30th October 2025

    From studying for a Politics degree, Max took the less than obvious path into the environs of Security as a Locksmith back in 1985! Thirty plus years later, it’s a journey that has seen the achievement of NSI Gold accreditation for Intruder Alarms, Access Control & CCTV, plus the introduction of a sister company specialising in Gate Automation Solutions. With a wealth of both Engineering and management experience, Max has an active interest in the evolution of the Security Industry and its future direction.

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