Our team are here to help you every step of the way

Deliverying exceptional customer service to ensure that our clients to stay as safe and secure as possible

Everyone needs a little help now and again and here at SCS our Customer Service Team are always on hand to help. We are always looking at new ways to help our customer’s which is why we have setup these online help pages.

If you issue is urgent our Out of Hours Emergency No is 0300 303 5235

Help Videos

As part of our extensive industry experience, we have found that using our help videos are a good first step when trying to reset your alarm or clear a system alert. Please select the relevant video as a first steps in trying to resolve your issue.